Navigating the reality between automation anxiety and economic opportunity By Sarah Mitchell | February 3, 2026 Walk into any corporate boardroom today and you'll hear two contradictory narratives about artificial intelligence. One group warns of an impending job apocalypse, where algorithms systematically replace human workers across industries. Another dismisses AI as overhyped technology that will fade like countless other buzzwords before it. Both perspectives miss what's actually happening on the ground. The truth emerging from economic research and real-world implementation tells a different story entirely one where the biggest risk isn't too much AI adoption, but too little. The Productivity Puzzle We've Been Ignoring Here's something that should concern every business leader: despite two decades of digital transformation initiatives, productivity growth in major service industries has barely budged. While we've been congratulating ourselves on ...
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